Shipping policy
At Abu Ibrahim Collection, we are committed to delivering your orders quickly and safely across the United Arab Emirates.
Delivery Area
We currently deliver within the United Arab Emirates (UAE) only.
At this time, we do not offer international shipping.
Delivery Time
- Orders are typically delivered within 1–2 business days after confirmation.
- Delivery timelines may vary slightly during public holidays, peak seasons, or due to unforeseen circumstances.
Business days exclude UAE public holidays.
Shipping Charges
- Orders below AED 100 – 10 AED shipping fee
- Orders AED 100 and above – Free shipping
Shipping charges (if applicable) will be clearly displayed at checkout before payment confirmation.
Cash on Delivery (COD)
Cash on Delivery is available for customers within the UAE.
There are no additional fees for choosing Cash on Delivery.
Order Processing
- Orders are processed after payment confirmation or order verification.
- Once your order has been shipped, you may receive a confirmation message with delivery details.
Please ensure that your shipping address and contact number are correct to avoid delays.
Delivery Delays
While we aim to deliver within the stated timeframe, delays may occur due to:
- Public holidays
- Weather conditions
- Courier service delays
- Incorrect delivery information was provided by the customer
We appreciate your understanding in such situations.
Failed Delivery Attempts
If a delivery attempt fails due to customer unavailability or incorrect address details, our team may contact you to reschedule the delivery.
Additional delivery charges may apply in certain cases of repeated failed delivery attempts.
Need Assistance?
If you have any shipping questions, please contact us:
Email: Info@AbuIbrahimCollection.com
WhatsApp: +971 54 424 2830
Website Chat: Available on our website